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BSNL Complaint Registration Websites

As BSNL has a number of websites at National Level and Circle level, we usually find it difficult to identify the correct website in which we have to make a complaint submission. Last day, I have also faced this issue. I have contacted officials and they have provided me the details of right channel through which we have to raise a complaint request. Please find the details below.

BSNL Websites for online booking of Generic Complaints

  1. http://selfcare.sdc.bsnl.co.in/WSC_Fault_Query_Tomcat4_version_South/WSC_Fault_Home.jsp
  2. https://selfcare.bsnl.co.in/tungsten/UI/facelets/raiseTechnicalComplaintExternal.xhtml

BSNL Websites for registering complaints related to payments

  1. https://portal2.bsnl.in/myportal/complaint.do

BSNL website containing telephone numbers for various services complaint booking

  1. https://selfcare.bsnl.co.in/tungsten/UI/facelets/contactUsBeforeLogin.xhtml

BSNL Customer Support Numbers

Land Line
1500 or 198 from BSNL mobile or Landline
1800-345-1500 from other operator mobile or Landline

GSM Postpaid / Prepaid
1503 from BSNL mobile or Landline
1800-180-1503 from other operator mobile or Landline

Broadband
1504 from BSNL mobile or Landline
1800-345-1504 from other operator mobile or Landline


Harikrishnan V

Management professional with an extra edge over technology and solution consulting. Over the years, Hari has helped many organizations in establishing their presence on digital media and expanding their business over geographies.

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